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Setting up and pairing
Camera Features
Security and privacy
Camera Settings

Why are the videos blurry or not clear?
1. Please check the video quality that’s been selected (HD, Standard or Auto). An unstable Internet connection can affect the video quality.
Learn more >> How to set up the Wi-Fi network?
2. Export recorded videos from your micro SD card to your computer and check if they’re clear.
3. If the videos remain blurry from micro SD card, the problem may be your device. In this case, please contact after sales staff.
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Setting up and pairing
Camera Features
Security and privacy
Camera Settings

Why are the videos blurry or not clear?
1. Please check the video quality that’s been selected (HD, Standard or Auto). An unstable Internet connection can affect the video quality.
Learn more >> How to set up the Wi-Fi network?
2. Export recorded videos from your micro SD card to your computer and check if they’re clear.
3. If the videos remain blurry from micro SD card, the problem may be your device. In this case, please contact after sales staff.

 
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