SUPPORT// YI MIRRORLESS CAMERA
  

Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why isn't the camera powering on?

Reasons could be: 1. Battery is not inserted or has run out. 2. The camera is operating in extremely low temperature environment. 3. There is water in the camera or software/system is malfunctioning. Please make sure to avoid the above. If you cannot troubleshoot the problem, please contact our support line: 400-100-7702 (Mon-Sun 10:00AM-8:00PM).

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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why isn't the camera powering on?

Reasons could be: 1. Battery is not inserted or has run out. 2. The camera is operating in extremely low temperature environment. 3. There is water in the camera or software/system is malfunctioning. Please make sure to avoid the above. If you cannot troubleshoot the problem, please contact our support line: 400-100-7702 (Mon-Sun 10:00AM-8:00PM).


 
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