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Common Issues
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Camera Connection
Camera Operation
App Usage
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After Sales and Others

Why can't I view RAW format files on my computer?

RAW is a format designed specifically for digital cameras. You can think of it as 'raw image encoding data' or 'digital negative.' You can view RAW format files using professional software such as Photoshop (with Camera RAW plugin installed), ACDsee, etc.

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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why can't I view RAW format files on my computer?

RAW is a format designed specifically for digital cameras. You can think of it as 'raw image encoding data' or 'digital negative.' You can view RAW format files using professional software such as Photoshop (with Camera RAW plugin installed), ACDsee, etc.


 
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