SUPPORT// YI MIRRORLESS CAMERA
  

Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why can't I download a photo with the App?

a.Please make sure the phone is not disconnected to the camera which can be caused by low battery or accidentally quitting Download by pressing Q button

b.Please check your phone's Permission Setting if the App has access to your phone's memory card.

Please try again if you have done the above steps.

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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why can't I download a photo with the App?

a.Please make sure the phone is not disconnected to the camera which can be caused by low battery or accidentally quitting Download by pressing Q button

b.Please check your phone's Permission Setting if the App has access to your phone's memory card.

Please try again if you have done the above steps.


 
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