SUPPORT// YI 4K Action Camera
  

Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

Why is my video divided into multiple clips when I am recording?
a. If looping is on, videos will be divided every 5 minutes. After the SD card is full,it will automatically delete the earliest video file and continue recording.
b. If looping is off, videos will be divided every 2G. After the SD card is full, it will stop recording video.
c. A SD card with low performance also causes video being divided. We highly recommend using one of the suggested SD cards.
d. SD card must be FAT32. A single video file cannot exceed 4G. If a video exceeds 4G, the camera will automatically generate follow-up video clips while recording.
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Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

Why is my video divided into multiple clips when I am recording?
a. If looping is on, videos will be divided every 5 minutes. After the SD card is full,it will automatically delete the earliest video file and continue recording.
b. If looping is off, videos will be divided every 2G. After the SD card is full, it will stop recording video.
c. A SD card with low performance also causes video being divided. We highly recommend using one of the suggested SD cards.
d. SD card must be FAT32. A single video file cannot exceed 4G. If a video exceeds 4G, the camera will automatically generate follow-up video clips while recording.

 
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