SUPPORT// YI 4K Action Camera
  

Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

Video files cannot be played back.
Videos may not be played back normally due to malfunction of battery or other abnormal conditions. Removing the SD card and putting it back in or turning on the device again should fix this issue. While recovering the LCD screen would show “Recovering?”. It is highly likely that the video cannot be recovered if its less than 10 seconds in length.
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Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

Video files cannot be played back.
Videos may not be played back normally due to malfunction of battery or other abnormal conditions. Removing the SD card and putting it back in or turning on the device again should fix this issue. While recovering the LCD screen would show “Recovering?”. It is highly likely that the video cannot be recovered if its less than 10 seconds in length.

 
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