SUPPORT// YI 4K Action Camera
  

Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

Why does the preview image in photo mode sometimes display in black and white?



Black and white photos may be due to overexposure. This can be common during the day if the shutter is not set to Auto and the EV (exposure value) is too large (i.e. +2.0).
You can resolve this by setting the shutter to automatic and the EV (exposure value) to 0. If the camera preview still does not improve, try restoring to factory settings.
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Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

Why does the preview image in photo mode sometimes display in black and white?



Black and white photos may be due to overexposure. This can be common during the day if the shutter is not set to Auto and the EV (exposure value) is too large (i.e. +2.0).
You can resolve this by setting the shutter to automatic and the EV (exposure value) to 0. If the camera preview still does not improve, try restoring to factory settings.

 
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