SUPPORT// YI 4K Action Camera
  

Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

When I playback my videos on the computer, the sound sometimes is lagged or simply there is no sound. What happened? And why I have trouble playback the videos sometimes?
Yi Camera shoots high resolution, high frame rate videos which require computers with better spec/video decoder. Please try download third party video player with a more advanced decoder.
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Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

When I playback my videos on the computer, the sound sometimes is lagged or simply there is no sound. What happened? And why I have trouble playback the videos sometimes?
Yi Camera shoots high resolution, high frame rate videos which require computers with better spec/video decoder. Please try download third party video player with a more advanced decoder.

 
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