SUPPORT// YI 4K Action Camera
  

Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

Why can't my iPhone download videos from the camera?
Each iOS version has a different video resolution and thus may not be able to save the videos to album.


See the table below:


Model & Version
Resolution

4s iOS_9

5c ios_8.4.1

5s ios_8.4

6 ios_9.3.1

6P iOS_9.3.1

6S ios_9.3.2

6sP iOS_9.2

4K 30P

NO

NO

NO

NO

NO

NO

NO

4K Ultra 30P

NO

NO

NO

NO

NO

NO

NO

2.5K 30P

NO

NO

NO

OK

OK

OK

OK

1440p 30P

NO

NO

NO

OK

OK

OK

OK

1440p 60P

NO

NO

NO

NO

NO

NO

NO

1080p 30P

OK

OK

OK

OK

OK

OK

OK

1080p 60P

NO

NO

OK

OK

OK

OK

OK

1080p 120P

NO

NO

NO

NO

NO

NO

NO

1080p Ultra 30P

OK

OK

OK

OK

OK

OK

OK

1080p Ultra 60P

NO

NO

OK

OK

OK

OK

OK

1080p Ultra 120P

NO

NO

NO

NO

NO

NO

NO

960p 60P

NO

NO

OK

OK

OK

OK

OK

960p 120P

NO

NO

NO

OK

OK

OK

OK

720p 240P

NO

NO

NO

NO

NO

NO

NO

720p Ultra 120P

NO

NO

NO

OK

OK

OK

OK

720p Ultra 60P

OK

OK

OK

OK

OK

OK

OK

480p 240P

NO

NO

NO

OK

OK

OK

OK

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>>

Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

Why can't my iPhone download videos from the camera?
Each iOS version has a different video resolution and thus may not be able to save the videos to album.


See the table below:


Model & Version
Resolution

4s iOS_9

5c ios_8.4.1

5s ios_8.4

6 ios_9.3.1

6P iOS_9.3.1

6S ios_9.3.2

6sP iOS_9.2

4K 30P

NO

NO

NO

NO

NO

NO

NO

4K Ultra 30P

NO

NO

NO

NO

NO

NO

NO

2.5K 30P

NO

NO

NO

OK

OK

OK

OK

1440p 30P

NO

NO

NO

OK

OK

OK

OK

1440p 60P

NO

NO

NO

NO

NO

NO

NO

1080p 30P

OK

OK

OK

OK

OK

OK

OK

1080p 60P

NO

NO

OK

OK

OK

OK

OK

1080p 120P

NO

NO

NO

NO

NO

NO

NO

1080p Ultra 30P

OK

OK

OK

OK

OK

OK

OK

1080p Ultra 60P

NO

NO

OK

OK

OK

OK

OK

1080p Ultra 120P

NO

NO

NO

NO

NO

NO

NO

960p 60P

NO

NO

OK

OK

OK

OK

OK

960p 120P

NO

NO

NO

OK

OK

OK

OK

720p 240P

NO

NO

NO

NO

NO

NO

NO

720p Ultra 120P

NO

NO

NO

OK

OK

OK

OK

720p Ultra 60P

OK

OK

OK

OK

OK

OK

OK

480p 240P

NO

NO

NO

OK

OK

OK

OK


 
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