SUPPORT// YI 4K Action Camera
  

Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

I inserted the SD card but it is not being recognized.
a. Only SD cards between 16-128GB in size are compatible.
b. Make sure the SD card is the correct format.
c. The SD card should be in FAT32 format. If it is in Block32KB format, we recommend you enter "Settings -> SD Card -> Format SD Card" on the app or camera LCD screen to format the SD card.




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Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

I inserted the SD card but it is not being recognized.
a. Only SD cards between 16-128GB in size are compatible.
b. Make sure the SD card is the correct format.
c. The SD card should be in FAT32 format. If it is in Block32KB format, we recommend you enter "Settings -> SD Card -> Format SD Card" on the app or camera LCD screen to format the SD card.





 
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