SUPPORT// YI HOME CAMERA
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Setting up and pairing
Camera Features
Security and privacy
Camera Settings

Why can't I connect my camera after the upgrade?
1. Check on your app if the device is on the list: If yes, the camera is still connected; if it is not on the list and still does not appear after re-open, the camera has lost connection. You need to re-connect.
2. Please check your Internet connection.
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Setting up and pairing
Camera Features
Security and privacy
Camera Settings

Why can't I connect my camera after the upgrade?
1. Check on your app if the device is on the list: If yes, the camera is still connected; if it is not on the list and still does not appear after re-open, the camera has lost connection. You need to re-connect.
2. Please check your Internet connection.

 
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